Your trust is our priority. This document transparently explains how Kepritogel collects, uses, stores, and protects the personal information of every Malaysian player, in accordance with the Personal Data Protection Act 2010 (PDPA).
Six core pillars that shape our approach to privacy and personal data protection for every player.
Kepritogel only collects data that is strictly necessary to provide our services. We do not collect irrelevant or excessive information. Every category of data collected has a clear and legitimate purpose.
We are always transparent about how we use your data. This Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon — so every Malaysian player knows their rights.
All data is stored using 256-bit SSL encryption — the same security standard used by Malaysia's leading banks. Our servers are protected by multiple layers of strict physical and digital security.
Kepritogel will not use your data for any new purpose without obtaining your consent beforehand. You may withdraw your consent at any time, and we will honour that decision.
You have the full right to access, correct, or request deletion of your personal data held in Kepritogel's systems. The request process is straightforward and handled within 14 business days.
Kepritogel does not sell, rent, or trade your personal data to any third party for marketing or any other purposes. Your data belongs to you, and we will never exploit it unethically.
Kepritogel takes your privacy and personal data protection very seriously. This Privacy Policy explains in detail how we collect, use, process, store, and protect your personal information when you use the Kepritogel platform, services, and website.
This document has been prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). Kepritogel is committed to complying with all provisions of the Act and ensuring that every Malaysian player using our platform receives appropriate data protection.
Kepritogel collects various categories of personal information depending on how you interact with our platform. Below is a summary of the types of data we may collect:
| Data Category | Example Information | Requirement |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth, gender | Mandatory (KYC) |
| Contact Information | Malaysian phone number, email address, mailing address | Mandatory |
| Financial Information | Bank account number, e-wallet owner name (TNG, GrabPay, DuitNow) | Mandatory (transactions) |
| Technical Data | IP address, browser type, operating system, device | Automatic |
| Usage Data | Betting history, games played, session duration | Automatic |
| Communication Data | Support chat records, emails, feedback | Where applicable |
Kepritogel collects your information through the following methods:
This occurs when you complete the registration form, submit identity verification documents (KYC), make deposits or withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, or FPX, and when you contact our customer support team.
When you browse or use the Kepritogel platform, our systems automatically record technical data such as your IP address, device type and operating system, web browser used, pages visited, session duration, and in-platform actions (clicks, bets, navigation).
Kepritogel uses cookies and similar tracking technologies to enhance the user experience, maintain login sessions, and analyse platform usage patterns. See Section 7 for more information about our cookie policy.
Kepritogel using your personal data only for legitimate and relevant purposes, including:
Kepritogel does not sell or trade your personal data to third parties for marketing purposes. However, in certain circumstances, we may share your information with the following parties:
We share necessary data with third-party service providers that assist us in operating the platform, including Malaysian payment gateway providers (Touch 'n Go, GrabPay, DuitNow, FPX), cloud service providers, licensed gaming software providers, and technical support service providers. All such providers are bound by strict confidentiality and data protection agreements.
Kepritogel will disclose the necessary information to Malaysian authorities when required by law, court order, or direction from a legitimate regulatory body. Such disclosures are made solely to fulfil our legal obligations and are not at our own initiative.
In the event of a merger, acquisition, or sale of business assets, user data may be transferred as part of the transaction. Kepritogel will provide appropriate notice should any significant change in ownership affect the way your data is handled.
Kepritogel continuously invests in security infrastructure to ensure your personal and financial data remains protected at all times. Our security measures include:
While we take all reasonable precautions, no system is ever completely 100% immune to cyber threats. Should any security incident occur that affects your data, Kepritogel will notify you within a reasonable timeframe in accordance with applicable legal requirements.
Platform Kepritogel uses cookies — small text files stored on your device — to enhance platform functionality and user experience. Below are the types of cookies we use:
These cookies are required for the platform to function properly. They manage your login session, store language preferences, and ensure transaction security. Essential cookies cannot be disabled without affecting platform functionality.
These cookies help us understand how players use the Kepritogel platform — which pages are visited most often, how long gaming sessions last, and where players encounter difficulties. This information is used to improve the platform.
These cookies store your personal preferences such as display settings, account configurations, and login details to make your experience smoother on future visits.
You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality or your experience on the Kepritogel platform.
Kepritogel retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law. In general:
Once the retention period has expired or a valid deletion request has been received, Kepritogel will securely destroy or anonymise your data using industry-recognised procedures.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), every player Kepritogel have the following rights regarding their personal data:
To exercise any of the rights above, please contact the Kepritogel data protection team by email at support@kepritogel.im with the subject line "Data Rights Request". We will process your request within 14 business days.
In the course of our operations, Kepritogel may require the transfer of data to servers or service providers operating outside Malaysia. Any such transfer will be carried out in compliance with the requirements of PDPA 2010 and only to countries or organisations that provide an adequate level of data protection.
We ensure that all data transfer agreements include appropriate data protection clauses and that overseas service providers comply with the security standards set by Kepritogel.
Kepritogel reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Any material changes will be communicated to you via in-platform notifications or by email to your registered address.
It is your responsibility to review this Privacy Policy periodically. The "Last Updated" date at the top of this document indicates when changes were last made. Your continued use of the Kepritogel platform after any changes are published constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Kepritogel handles your personal data, please do not hesitate to contact us:
The Kepritogel privacy team will endeavour to respond to all data-related enquiries within 3 business days and resolve any data rights requests within 14 business days. We are committed to handling every complaint in a fair, transparent, and timely manner.
As a Kepritogel player, you are fully protected under Malaysia's Personal Data Protection Act 2010.
You have the right to know what data we hold about you and to request a copy of it at any time.
If any information is inaccurate, you may request a correction and we will update it within 14 days.
You may request that your data be deleted when it is no longer needed, subject to any applicable legal obligations.
You may object to the use of your data for direct marketing or for any specific purpose you do not consent to.
You may withdraw your consent at any time without affecting the processing of data that has already taken place.
You have the right to receive a copy of your data in a machine-readable format to transfer to another platform if needed.
Now that you know how we protect your privacy, sign up today and enjoy a safe, fair, and exciting online betting experience in Malaysia.